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Bank Updates

Please visit our Meeting web page to view our current operating procedures

North Platte, Mullen, & Wallace lobbies are open to the public.

Gothenburg, and Ralston lobbies are closed indefinitely.

Gothenburg drive-thru hours are M-F 8AM-5PM & Saturday 10AM-12PM.

Ralston drive-thru hours are M-F 8AM-5:30PM & Saturday 9AM-12PM

Please contact bankers via phone or email to handle your banking needs.

Community First

Here at First State Bank, our values of being locally responsive, keeping a long-term horizon, focusing on our faith and family, helping our customers meet their objectives, and providing world-class service have never been more critical. Our objectives are not only an exercise in limiting business disruption, but of leadership in a time of need.

As information continuously changes on the current events happening, we have been taking many precautionary steps in response to COVID-19. From implementing guidance from the CDC to empowering a large portion of our staff to work from home. The goal of this effort is to make sure we have a dynamic and appropriate response to the risks caused from the virus.

For your convenience below are a list of resources that we hope may assist you. We are in this together, and if there is anything that we can do to assist you, please do not hesitate to contact us. As always, thank you for the opportunity to serve you. 

  • We’re Open for Business
    • Even though some of our branches have closed their lobbies and are drive-thru only, we are still available for your financial needs.
    • If you aren’t already using digital services for your banking needs, now is a good time to start. We offer mobile apps and online services that allow you to pay bills, deposit checks, transfer money and more, all from the comfort of your home. Using these kinds of services may come in handy to minimize your exposure to others, or if you become sick.
    • For additional convenience, this past week we implemented chat feature through our website.
    • If you need to visit face to face with one of our staff, please consider video chat services.

  • Assistance
    • If you are a current 1st State bank customer experiencing financial hardship as a result of COVID-19, please email us at: relief@1st.BANK*
      • *Please note that email is not a secure form of communication and confidential information should never be emailed
    • Visit our Consumer Aid page to see how 1st State Bank can help you.
    • Helpful Information on COVID-19:

  • SBA Resources
    • If you have a business that may benefit from applying for the US Small Business Administration’s (SBA) Economic Injury Disaster Loan Program there are resources for you. If you have any questions, please reach out to your loan officer.

  • FDIC Insurance
    • Since 1933 the FDIC has insured people’s deposits and nobody has lost a cent. The safest place to deposit your money is in an FDIC-insured bank where it’s protected.
    • If you’re interested in access to multi-million-dollar FDIC Insurance, First State Bank partners with CDARS to provide you coverage. If interested let us know.

  • Ways to support local businesses during this time:
    • Buy goods or services online.
    • Buy gift cards.
    • Order take out.
    • Don’t go out if you’re sick.
    • Order ahead to save time.
    • Leave a Review on Yelp or Google.
    • Use Contactless Payments, like Apple or Android Pay.


COVID-19 Information

We are here to help in these uncertain times. Check out our COVID-19 page for updates and helpful resources.
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