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COVID-19: We are here for you!

During these times of COVID-19, our staff is committed to meeting the banking needs of our customers. Our branches’ drive-ups remain open and we’re preparing our lobbies to be open in the coming weeks. Our staff is hard at work taking all precautions inside the branches to keep themselves safe and sanitary for our customers and employees. You can continue to do your banking through our digital channels, telephone, or drive-up services. However, we understand that there may be a need to meet face-to-face with a banker. To schedule a meeting please fill out the web form and we will reach out as soon as possible to confirm an appointment.

Video Banking Is Available
Several of our bankers have been meeting with customers via video. This allows our staff to use technology to assist our customers virtually in a secure platform. You stay safe in our own home and we do the work from our end! To schedule a meeting please fill out the web form and we will reach out as soon as possible to confirm an appointment.

In Branch Meetings
For your safety, we ask all customers to answer the following screening questions before they are being allowed in the building for an appointment:

  • Do you have a fever, cough, or sore throat?
  • Do you have any other flu-like symptoms?
  • Have you been in contact with anyone who has flu-like symptoms or has been diagnosed with COVID?
  • Have you traveled (domestically or internationally) in the past 14 days?
  • Have you been in close contact with anyone who has traveled in the past 14 days?

 

We may take your temperature before being allowed to enter. If your temperature exceeds CDC guidelines, you will be asked to reschedule. We are evaluating this on a day-to-day basis and it will depend on any potential high-risk customers and/or staff who may be present.

No visitors or children under the of 16 are allowed to accompany an customers unless there is a medical need. For the safety of all our customers and employees we must limit the number of  people in our branches.

Anyone who enters the branch will be required to wear a mask, as all our employees are currently required to wear a mask at this time. If you are wearing a mask, prior to entering the building who may have to lower or remove your mask for identity verification prior to being allowed to enter the branch.

Branch hours may have changed temporarily and will vary daily until further notice.

By visiting First State Bank, you voluntarily assume all risks related to exposure to COVID-19.

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COVID-19 Information

We are here to help in these uncertain times. Check out our COVID-19 page for updates and helpful resources.
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